Entry Level Customer Service Resume

Entry Level Customer Service Resume Entry Level Customer Service Resume Adapt this entry level customer service resume for your own use. Lack of work experience is often the obstacle to developing a persuasive entry-level resume. This can be overcome by focusing on your core competencies and strengths that enable you to perform successfully in a customer service job. Employer's are looking for customer service candidates who present a professional and enthusiastic image. Your profile section should clearly communicate the positive attributes you can contribute to the job. This compensates for an understandable lack of work experience and sends the message that you are an energetic, committed and hard working job candidate. SAMPLE ENTRY LEVEL CUSTOMER SERVICE RESUME YOUR FULL NAMEYour mailing addressYour phone numbersYour email address ObjectiveSeeking an entry level customer service position where my strong written and verbal communication skills are well utilized. Objective StatementA self-motivated and hard-working individual who is able to cope well under pressure. Relevant areas of strength include: Proven ability to use initiative and problem-solving skills to successfully deal with challenges and effectively handle difficult situations. Detail-orientated, resourceful and highly organized. An energetic and fast learner who is committed to excellent customer service. EducationFulton-Montgomery Community College, Johnstown, NY AAS Business Administration, 2018 Related Coursework: marketing, finance, human resources, business law, foundation accounting, economics, statistics, computer technology Activities: Member Business Students Association, Communications Club, Peer Tutoring Club, trail running Work Experience Sales AssistantFerndale Sports Warehouse, Johnstown, NY July 2017 - February 2020 (Saturday job) greeted and assisted customers processed sales and paymentswrapped and packaged merchandiseorganized product displays and monitored stock levelsassisted with promotionsdemonstrated productsupdated customer databaseHostess Melissa's Restaurant, Johnstown, NY March 2017 - June 2019 (part-time work concurrent with studies) answered calls from customers booked reservationsgreeted customers showed customers to their tablespresented menus to customers monitored and managed waiting listhandled customer queries and complaintsassisted with serving and clearing where necessary Technical SkillsMS OfficeEmail, Social Media and Internettyping skillsdata management skills Core Competenciescommunication skillsproblem analysis and problem-solvingflexibility adaptabilityinitiativeplanning and organizational skills stress toleranceconflict managementcustomer service orientationreliability ReferencesAvailable on request Always include a good cover letter with your entry-level resume. Entry level resume objectives that get resultsA well written and informative entry level customer service resume objective immediately gets your resume noticed. Entry Level Resume Objectives What are the top skills to include in a customer service resume? Employers have identified these top 3 customer service skills as central to successful job performance.strong communication skills including good listening skills, the ability to ask the right questions to get clarity and being able to express oneself clearly and confidentlycustomer service orientation including the ability to develop strong customer relationships and work hard to achieve customer satisfactionproblem analysis and resolution skills including the ability to correctly identify the issue and the cause-effect relationship. Customer Service SkillsEntry level jobs attract a number of unsuitable job candidates. Employers often use an Applicant Tracking System (ATS) to sift through the large number of resumes they receive online. This is how to get your resume past the ATS How to write a persuasive customer service cover letter