Entry Level Customer Service Resume

Entry Level Customer Service Resume Entry Level Customer Service Resume Adapt this entry level customer service resume for your own use. Lack of work experience is often the obstacle to developing a persuasive entry-level resume. This can be overcome by focusing on your core competencies and strengths that enable you to perform successfully in a customer service job. Employer's are looking for customer service candidates who present a professional and enthusiastic image. Your profile section should clearly communicate the positive attributes you can contribute to the job. This compensates for an understandable lack of work experience and sends the message that you are an energetic, committed and hard working job candidate. SAMPLE ENTRY LEVEL CUSTOMER SERVICE RESUME YOUR FULL NAMEYour mailing addressYour phone numbersYour email address ObjectiveSeeking an entry level customer service position where my strong written and verbal communication skills are well utilized. Objective StatementA self-motivated and hard-working individual who is able to cope well under pressure. Relevant areas of strength include: Proven ability to use initiative and problem-solving skills to successfully deal with challenges and effectively handle difficult situations. Detail-orientated, resourceful and highly organized. An energetic and fast learner who is committed to excellent customer service. EducationFulton-Montgomery Community College, Johnstown, NY AAS Business Administration, 2018 Related Coursework: marketing, finance, human resources, business law, foundation accounting, economics, statistics, computer technology Activities: Member Business Students Association, Communications Club, Peer Tutoring Club, trail running Work Experience Sales AssistantFerndale Sports Warehouse, Johnstown, NY July 2017 - February 2020 (Saturday job) greeted and assisted customers processed sales and paymentswrapped and packaged merchandiseorganized product displays and monitored stock levelsassisted with promotionsdemonstrated productsupdated customer databaseHostess Melissa's Restaurant, Johnstown, NY March 2017 - June 2019 (part-time work concurrent with studies) answered calls from customers booked reservationsgreeted customers showed customers to their tablespresented menus to customers monitored and managed waiting listhandled customer queries and complaintsassisted with serving and clearing where necessary Technical SkillsMS OfficeEmail, Social Media and Internettyping skillsdata management skills Core Competenciescommunication skillsproblem analysis and problem-solvingflexibility adaptabilityinitiativeplanning and organizational skills stress toleranceconflict managementcustomer service orientationreliability ReferencesAvailable on request Always include a good cover letter with your entry-level resume. Entry level resume objectives that get resultsA well written and informative entry level customer service resume objective immediately gets your resume noticed. Entry Level Resume Objectives What are the top skills to include in a customer service resume? Employers have identified these top 3 customer service skills as central to successful job performance.strong communication skills including good listening skills, the ability to ask the right questions to get clarity and being able to express oneself clearly and confidentlycustomer service orientation including the ability to develop strong customer relationships and work hard to achieve customer satisfactionproblem analysis and resolution skills including the ability to correctly identify the issue and the cause-effect relationship. Customer Service SkillsEntry level jobs attract a number of unsuitable job candidates. Employers often use an Applicant Tracking System (ATS) to sift through the large number of resumes they receive online. This is how to get your resume past the ATS How to write a persuasive customer service cover letter

The Honest to Goodness Truth on Amazing Resume

The Honest to Goodness Truth on Amazing Resume The point of a resume isn't simply to allure an imminent business, however what's more the Visa Officer should you decide to do as such. Essentially a resume is your absolute best attempt to seal the deal to an imminent manager. Your resume needs to look and read proficient in the event that you wish to secure that position. On the off chance that you are keen on a magnificent activity, you require an astounding resume. All it requires is to gain the business to give you a meeting, the rest is surrendered over to you. Regularly, selection representatives don't spend too much time screening resumes, so it's significant with the end goal for it to get consideration. So more people are probably going to go after positions. The activity showcase is very serious and ordinarily your resume will have not exactly a moment to dazzle your forthcoming business. What's Really Going on with Amazing Resume Even however you can and should adhere to an arrangement by methods for your introductory letter you ought to exclusively tailor each introductory letter to the activity which you're applying for. Well it is unquestionably obvious that on the off chance that you present a horrendous introductory letter no one will even peruse your resume. The introductory letter is intended to be a snare that gets the peruser intrigued and your resume should create the deal! Now you have a decent introductory letter that is a p henomenal fit for your stunning resume. Astonishing Resume Can Be Fun for Everyone Don't overlook, a resume is the biggest selling point a work searcher has, so it must be valuable. Organize the substance of your resume A considerable slip-up that loads of employment searchers make is to talk about significant data at the finish of the resume! Never reveal the explanation you're searching for a new position. Your resume should give the idea that you're the absolute best match to the work opening. Abilities There are bunches of ranges of abilities with respect to being in the Information Technology industry. The internet has changed the work search. One of indisputably the most significant devices that will permit you to find a vocation in Canada is your resume. At the point when you need to go over work, among the best instruments you can have available to you is a completely free printable resume. Rather, you might want to find some kind of harmony between them both. In case you're scanning for a new position, you will require a solid resume. At the point when you understand that, at that point it's conceivable to move toward the presentation of your resume with the best possible mentality. The final product is you increasing a far superior likelihood of having the rest of the resume read. You simply need to hold up under as a top priority a few things you may do so as to make your resume stick out. Actually while resumes do require some uncommon consideration, they aren't really hard to make. You're ready to find a great deal of free printable resumes whenever you accept the open door to attempt to discover them. The Nuiances of Amazing Resume at the end of the day, a resume manufacturer is a program intended to lead you through the act of delivering a resume. Composing your own one of a kind expert resume may resemble it's a burdensome undertaking, yet everybody can think of one. Your resume arrangement is tied in with associating and persuading! Obviously, continue structures may vary dependent on the kind of employment that you are applying for. In light of your responses to the inquiries, the program develops your resume in an implies that is exceptional to your requests. Now you have the devices and the information you should have the option to make an exceptionally successful Professional Level Resume. Searching for continue position is simple presently by virtue of the entrance to data over the web. Making your own proficient resume is tied in with designing and arranging the material in a manner that is basic for the recruiting chief to peruse.

Find 9 hours of Job Search Time Per Week

Find 9 hours of Job Search Time Per Week Would you like to find 9 hours of job search time per week? Want more time to job search?Do you find yourself asking these questions: How am I supposed to look for a job, when I am employed? Finding a job is a full-time joband I already have a job. How am I supposed to do this? Sound familiar? I hear these questions from job seekers quite often. It is a perplexing dilemma in todays world of over scheduling, multitasking and uber-achievement. These strategies and tools have been time-tested by me and my clients to generate at least 9 hours per week in time that can be used towards a job search, when these tactics are employed consistently and diligently. Are you up for the challenge? Here goes: (1) Shut off all notifications on your smart phone and your computer. (Gains 2.5 hours minimum) Yeah, you heard me. (I think a few readers may need a defibrillator after reading this statementSTAT!). This is not as easy as it sounds. For me, this was a multistage process with my iPhone that has actually taken a couple of weeks to figure out. First, I thought if I simply turned the Notification Center to the OFF position for a particular item (ex. Email, Facebook) that it was taken care of and I would no longer receive notificationsoh no. Theres more to do. In addition to that, I had to turn of the Alert Style (without that, I was still getting banner alerts) and the Badge App Icon (or I would still receive the icon pop-up notification number that just sent my notification addiction back into a frenzy). After I realized all of these steps had to be taken for EVERY app/function on my iPhone, did I stop receiving notifications. This elimination of constant distractions (SQUIRREL!) has saved me approximately 10 seconds reviewing each notification, approximately 150 notifications per day conservatively, which is a 2.5 hour savings per week (10 seconds x 150 notifications x 7 days). (2) Unsubscribe from newsletters. Or at least get these out of your main email account. (Gains 3.25 hours per week). I did both of these actions. I unsubscribed from newsletters I had not read in over a week after receiving it. And others that I read/scan for professional development and general interest, I redirected to another email address dedicated just for newsletters. Some have decided to use www.feedly.com as an alternative to Google Reader. Now Gmail users can use the sorting and prioritization functions to do move newsletters to another area. Pick your poison, but do it now. When I did this, my email decreased to such a point that I had to check my email was working occasionally. (Can you say detox?) The time I saved not reading these emails on the fly, being disrupted and having to refocus on a project at hand was quite significant. At least a 45 minutes per day, or 5.25 hours per week. Instead, I now schedule two 1-hour slots per week to read the articles in the designated newsletter email account. And since I am focused on the reading, I create defined action items from the new knowledge I absorbed. Net time saved? 5.25 hours minus 2 hours is 3.25 hours saved. (3) Set up job search processes and systems to streamline your time. (Gains 1.25 Hours) Not having to create letters, resume customizations and other communications from scratch each time will easily save you 1.25 hours per week. For example, if you make 5 submissions per week and each take you 45 minutes to do (3.75 hours), if you set up personalized templates of your more frequently used types of documents and are not starting the customization from scratch, you will easily cut that application time by 33%, or a 1.25 hour savings. Suggested processes to create are: House your resume as a personal template YourNameResumeTemplate with sections highlighted to customize each time, but in a simple, time-saving manner. Once you make all of the customizations, then save that version of your resume in a resume file named CompanyName-YourName for future search ease. Have multiple templates of your personal cover letters created (i.e. Formal, Job Posting Response, Networking Connection, Referred By So-in-So). Like the previous suggestion, do not start your customizations from the beginning each time. Have template variations made with common changes you make and start your customization further along in the process, saving you time. Organize your time and applications with an Excel spreadsheet, or applications like www.applymate.com or www.jibberjobber.com, to track contact dates, contacts made, and future actions to take. (4) Set up job alerts to have the right jobs forwarded to you. Do not troll the job boards. (Easy 2 hour/week of time savings). Most popular and niche job boards have an alert function. In Google, you can set up Google Alerts, where common searches you perform for job openings can have search results sent to you periodically. There is no bigger waste of time than scrolling long lists of job postings looking for the right jobs to which to apply. (5) Lastly, and this is the most important step, you have to prioritize it. Learn how to say no to commitments that are not supporting your ability to create time for your job search. If you do not prioritize it, no one else will. Not your spouse, your co-workers, your executive coach, your accountability partner, your manager, your children, your friendsno one will prioritize this for you. So you need protect your time and guard it with your life. Saying no is the most powerful way to get this accomplished. If you want to do a job search, you will. No time savings for this step, per say, but if your head is focused on your job search, you will find a way to make time for it. Be Well! Lisa

Amazon buys your company

Amazon purchases your organization Amazon purchases your organization Amazon purchased Whole Foods on Friday, which implies that essentially any organization could be straightaway? Will it be yours?How has a cash losing on the web book retailer become a worldwide powerhouse in each niche of our lives? What's more, how has innovation gotten away from being something that sat (graciously, discreetly) on our work area to something that invades all aspects of our lives and slices through industry after industry with a stunning, disordered hurricane of change?What is genuine today is that we don't have a different tech segment or tech industry any longer. Innovation can't be shut off in a container and left to the innovation group. Furthermore, innovation is not, at this point only a piece of the organization chart.It's the entire organization chart.And while that may be somewhat clear when you're pondering organizations, and rivalry, and customer decisions, have you considered what this implies for you, your vocation and your family?And have you contemplat ed what transforms you'll have to make in your life and your profession as a result?Because the sign of innovation ventures is that stuff is consistently changing.And that implies your activity will consistently be changing.At previously, the exhortation of your folks or grandparents went like this:Get training, get accreditations or get an expert degree, satisfy your obligations, and you'll acquire a decent living.And that is simply false anymore.It's positively not been valid in innovation for quite a while; the present famous programming, gadget, or framework wound up in the rear of the storage room with the entirety of different contraptions of days of old. Furthermore, that implied that the software engineers and creators and designers that fabricated the contraptions needed to consistently be keeping up: learning new abilities, exploring different avenues regarding new innovations, evaluating new things.And what you'll have to acknowledge is that the equivalent is valid for yo ur career.It's done going to be sufficient to get a higher education, breeze through an expert assessment and gradually advance up the stepping stool over years and years.Companies need representatives who can enable them to win in spite of the turmoil. Representatives who can flourish, and contend, and develop when the business, and contenders, and even clients are changing in a tempestuous, erratic way.Even innovation victors turn over before long nowadays. It was not exactly 10 years back that Blackberry, Yahoo, Nokia, and Monster.com were the toast of the town. Today they are a lot littler rivals in their businesses than they used to be.For you and your profession this implies yesterday's successes do next to no to guarantee tomorrow's future.What's expected of you isn't that you got the hang of something important quite a long time ago, however that you are continually learning the new things: learning new abilities, understanding the new elements, and flourishing in another se rious environment.It's not a light weight, and you ought to know about that. It will require some investment and hours and attention.It implies putting aside an opportunity to get new programming abilities. It implies setting off to the new innovation demos at your industry public exhibitions. It implies giving somewhat more consideration to the tech patterns articles that get went around via web-based networking media and your organization mailing records. It implies every so often, being the individual that finds the tech patterns article and passes it around on the organization mailing list.It implies a great deal of exertion on your part - there's no utilization imagining that the entirety of this will desire free.But in an economy where a tech organization can purchase your neighborhood merchant, there is no industry, no organization, and no profession that can prevail without grasping change.Remember that whenever you go to the book shop to purchase a tomato.I'm pulling for yo u!

Dirty Facts About Ethics in Resume Writing Revealed

Messy Facts About Ethics in Resume Writing Revealed Life After Ethics in Resume Writing In the occasion the key expression you're endeavoring to incorporate is key arranging, use a thesaurus to find elective words, as characterized program targets and measures. When composing powerfully, don't compose something which can get the peruser to think something which isn't precise. Consider what catchphrases should be on the resume so it would be chosen for meet in a PC created choice method. When you pick the language, you must plan your CV and an introductory letter in the indistinguishable language. Qualities of Ethics in Resume Writing For instance, you may not be certain when you started or finished a vocation when you haven't worked for that organization for quite a while. Everybody can say the person in question exceeded expectations at her or his last occupation. Finally, regard my time by not holding a candle to the current situation for work for which you're inadequate. You aren' t the just one applying to a specific activity! What is Really Happening with Ethics in Resume Writing It's basic that you comprehend the essentials of the activity and address them on your resume. At last, it's not the author's business to confirm a client's data trustworthiness is the best approach, especially in the time of Google! Volunteer experience should be incorporated when proper. Thebest approach to start a resumedepends on a few variables like your capabilities, experience, and whether you are scanning for work in accurately a similar industry or not. The New Angle On Ethics in Resume Writing Just Released You can in any case make an amazingly decent resume. A resume manufacturer empowers you to show the structure of you continue in a well disposed arrangement, as an approach to choose the best segments of the resume that you might want to distribute. Searching for continue tests in your subject of mastery may likewise give you a feeling of the amount of pages that are c ommonly expected in your general vicinity. At the point when you're investigating proficient archives, verify you are utilizing material with authorization. While you don't have to post your reference data on your resume, you should at any rate have them recorded in another report which can be effortlessly provided whenever mentioned. Utilize the name dependent on the country in which you're presenting the application. Your resume ought to be arranged in a simple, proficient strategy. Morals in Resume Writing Options For example, in case you're an advisor, no one will mull over your graduation from school in 1970. You ought to likewise cause a specialist synopsis for your resume which creates a positive impression. While continue layouts may be gainful spot to start, they have to not go about as a 1 size fits all answer for what is really an expound expository issue. You should comprise of explicit work environment guides to extra help your contention. Morals in Resume Writing: No L onger a Mystery If you're holding a specialist work, it's comprehended that you have a decent capacity to compose influentially, regardless of whether your absolute first powerful record was your resume. Ensure that your references are willing and arranged to discuss your capacities and capacities with a potential boss. Murmured Ethics in Resume Writing Secrets Blogs are another way to feature your temperament and ability. Resumes ought to be easy to follow, outwardly engaging, and totally liberated from mess.

All About Network Administrator Resume

<h1> All About Network Administrator Resume</h1> <p>Network executives should fathom how to associate gadgets to shape a brisk and compelling system. They are required for about any industry. They are likewise alluded to as framework chairmen. Consequently, verify that your system head continue shows loads of remarkable achievements. </p> <p>Because various assortments of systems administration programming and equipment ought to cooperate to complete the systems administration include, fashioners built up the possibility of the interchanges convention. You need to endeavor to remain educated about innovation as it develops. Little organizations regularly require help with even clear systems administration undertakings. More programming organizations permit groups to deal with their own work. </p> <p>For that reason, it can assist with fathoming the technique by which the system programming you're going to set up will move data. For the system to be made preparations for communicate storm a firewall must be set up. You will figure out how to create a system engineer continue. As system manager, you may need to offer access to WANs to the clients on the neighborhood net. </p> <h2>Lies You've Been Told About Network Administrator Resume </h2> <p>The objective should be to catch the significant data inside a page, in the event that you can do as such, and close to two. A site with enormous gathering of best example resumes which you can utilize while placing in an application for work. Our resume developer (you may make your resume here) will offer you tips and models on the most ideal approach to form your resume master rundown area. Our resume manufacturer (you may make your resume here) will give you tips and models on how best to create your resu me outline or another segment. </p> <p>Numerous the formats are free while some cost a couple of dollars. Database organization continue layouts are offered in a few structures and configurations. Offered in PDF Format, this layout is advantageous and thoroughly gratis. So along these lines these formats are fairly advantageous and potent.</p> <p>You ought to have a spurring character. There's a mess of weight. All issues must be tended to. Issue examination, utilization of judgment and ability to address issues proficiently. </p> <p>Let's glance at the unseemly model first. It works by indicating enthusiasm. It's conceivable to utilize the resume goal to discuss your story. The reason it to make certain everybody is on the indistinguishable page. </p> <p>This makes certain to grab the attention of the spotter particularly in the occasion the hard aptitudes are in accordance with what they need to get. Likewise with most of tech positions, you are going to need to keep on changes in innovation and continue fabricating your range of abilities to boost your employability. Self propelled, activity, high level of vitality. Verbal correspondence capacities. </p> <p>While the idea of Agile structure isn't new, organizations wish to guarantee the Scrum Master realizes how to have it done. Explain to the selection representative why you wish to transform into a Scrum Master. Our Scrum Master continue test is probably going to ensure enrollment specialists remain concentrated on what you could do. The Scrum Master gets some of the weight of the gathering by rousing them. </p> <p>Have a look at our entrance level system executive resume layout to see whether it empowers you to figure out the code. This information doesn't speak to beginning pay rates and work conditions in your area can change. You will make the perfect framework overseer continue out there. Your system head needs to do that in the event that you like to get the best employments. </p> <p>Experience is urgent to exhibit the association you could apply hypothesis to down to earth use yet it doesn't need to be very broad. Framework Administrators can't work autonomously. </p> <h2>Network Administrator Resume Explained </h2> <p>First and first, everyone ought to be inspired. It's practically similar to you essentially reordered them from a report. Normally, you should survey the work post. Head directly to our guide on the most ideal approach to make a perfect introductory letter in 8 straightforward activities. </p> <p>Your continue gives a window to your history and is one of the most significant reports on your work search, since it includes the critical fundamental impression upon an employing panel. The key, clearly, is seeing how to create an incredible framework head continue that will get the employing director to set you at the exceptionally top of their short rundown of possibility to meet. Or on the other hand, you may utilize RezRunner apparatus to do precisely the same and spare your time and vitality. Follow this bit by bit guide of the best approach to make your server continue. </p>

Does money buy happiness What I learned from starting a business

Does cash purchase bliss What I gained from beginning a business Does cash purchase bliss What I gained from beginning a business Thinking back on my vocation, I've come to acknowledge how much my meaning of progress has changed after some time. My years spent informing some concerning the best riches makers in America have instructed me that cash accompanies unforeseen difficulties and extraordinary riches doesn't rise to incredible success.I began my profession as a CPA, and in the end, I was recruited as the Chief Financial Officer for a well off family that was setting up a family office. A family office is the place every money related issue for a profoundly prosperous family are dealt with including contributing, bookkeeping, property the executives, home arranging and legitimate, protection, and different capacities. My CFO job in this family office presented me to a world I had never experienced: critical family resources including business land improvement and renting exercises, an enormous stock and security portfolio, a few working organizations, unrestrained individual living arrangements, vehicles, and planes, and around 10 office employees.Follow Ladders on Flipboard!Follow Ladders' magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and more!The tech blast was printing new moguls at a fabulous rate, and I perceived a developing requirement for comprehensive and strife free riches warning administrations. I was employed to open an office in Seattle to offer such types of assistance by a Silicon Valley firm.Soon I went to an intersection in my profession: I had accomplished achievement now in my life, however I was upset, solid, or settled. I was at chances with the way of thinking of my supervisors, who were centered around organizing work and status over connections, proposing that life balance was for the powerless. I was simply starting to comprehend that my own motivation and vocation goals were grounded at an a lot further level.After seven years at the firm, I arranged to dispatch my own business. The night prior to my arranged disp atch date, I was brimming with dread and uneasiness on account of what I was going to chance. The following morning, I brought a jump into the obscure and Highland was born.Over the previous 20 years, I've experienced my way to a more extravagant meaning of achievement. It was certifiably not a straight line, and I committed huge amounts of errors en route. Be that as it may, these three exercises have been unbelievably significant in my journey to reclassify accomplishment for myself:You don't have to forfeit your wellbeing, your connections and other significant targets to assemble wealth.When I began Highland, I had this insane thought that I wasn't happy to forfeit anything â€" I needed everything! I perceived that I just had one life to live, and I wasn't going to tune in to naysayers who may scrutinize my decisions. I realized that I was gnawing off a ton by going into business, yet I wasn't happy to delay my other life destinations until the business was successful.I was bein g called into an a lot more extensive meaning of achievement that included needs like training my 13-year-old child's select baseball crew. I would not like to simply appear and help every so often. I needed to be the lead trainer, answerable for training plans and spurring the young men to create and learn significant life skills.The tradeoff was that my business developed at a more slow pace, and I approved of that. I was eager to trade what I saw as abundance income development for the precious recollections I made on the baseball field with my child. This experience, alongside others, instructed me that I could push apparently unbendingly characterized limits in my brain about what was conceivable. I didn't need to agree to anything short of what I accepted made a difference most.Strive for constant learning and growthThere is an adage that a business will just develop as quick as its pioneer. I realized I must be the one driving the charge, developing in my job, my abilities, a nd my commitment as a businessperson and an individual. Others in my organization were watching and submitting their general direction to me.I immediately understood that when you start a business, the entirety of your lacks and imperfections are uncovered: as the chief, you don't have any other individual to fault or hole up behind. I needed to show signs of improvement at driving individuals, building technique and vision, successfully conveying my necessities, and considering individuals responsible regardless of whether that implied conflict.I found the fearlessness to look for guides, mentors, and coaches who tuned in, offered me guidance, and helped me become a superior adaptation of myself. Good country was where God could shape me into who I expected to turn into. I currently perceive that persistent development and advancement are basic to flourishing, by and by and professionally.Generosity is the mystery happiness creatorI genuinely trust in the idiom: You've never met a despondent liberal person.It took me some time to completely comprehend the intensity of unadulterated commitment â€" those minutes where I'm doing whatever it takes not to pick up anything consequently from offering some benefit to another person. At the point when I carry my maximum capacity and endowments to each business and individual association, with no desire for an arrival, I feel seriously invigorated, brimming with vitality and blissful. I like to concentrate on being liberal with L.I.F.E. â€" Labor, Influence, Financial, Expertise.Generosity isn't just about giving monetarily; it's tied in with taking a gander at all the communications throughout my life as a chance to bring the nearness of adoring shrewdness as a blessing. This way of thinking helped me approach cooperations with my representatives in an unexpected way. Rather than dreading what may occur later on in the event that they left the organization, I moved my concentration and began asking, Where are you atte mpting to go? and How might I assist you with arriving? Generosity makes opportunity as we see our life through a wealth attitude, and there are extraordinary adjustments for the provider just as the recipient.It's an ideal opportunity to rebrand the idea of progress as something all encompassing, sincere, and intentional. Thusly, you can encounter radical degrees of euphoria from your cash, work, and life. Try not to be discouraged from reclassifying accomplishment for yourself.John Christianson is organizer and CEO of Highland Private Wealth Management, a boutique money related life the executives organization in Bellevue, Washington. For over 25 years, John has dealt with the money related existences of probably the best riches makers in the nation, including administrators at Amazon, Microsoft, Starbucks, Nike, and Facebook and has procured one of a kind bits of knowledge into the difficulties and open doors for riches makers. John is a CFA charterholder, a CPA-Inactive, and an affirmed proficient mentor with the International Coach Federation. He is likewise the host and maker of The Wealth Confidant Podcast.You may likewise appreciate… New neuroscience uncovers 4 ceremonies that will fulfill you Outsiders know your social class in the initial seven words you state, study finds 10 exercises from Benjamin Franklin's day by day plan that will twofold your profitability The most exceedingly terrible mix-ups you can make in a meeting, as per 12 CEOs 10 propensities for intellectually resilient individuals